At MK Canines, we highly prioritize the confidentiality and security of our clients' information. This Privacy Policy details our commitment to protecting your privacy and explains how we collect, use, and safeguard the personal information you provide us.

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1. Information We Collect:

• Client Information: When you schedule grooming services with MK Canines, we collect essential personal details including your name, phone number, email address, dog breed, and your dog's name. This information enables us to efficiently manage appointments and provide tailored grooming services.

• Transaction Details: For appointments exceeding £30 in value, we require a £20 deposit. While we do not process full payments online, we may collect transaction details securely for record-keeping purposes.

• Appointment History: We retain records of your previous appointment dates and times to ensure consistency in service and to better understand your preferences for future visits.

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2. How We Use Your Information:

• Service Provision: Your personal information is primarily used to schedule grooming appointments, communicate with you regarding your appointments, and deliver high-quality grooming services for your beloved pet.

• Communication: We may use your contact information to send appointment reminders, updates about our services, or to address any inquiries you may have submitted.

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3. Information Sharing:

• No Third-Party Sharing: We do not share your personal information with any third-party entities or service providers. Your information remains strictly confidential within MK Canines and is used solely for the purposes outlined in this Privacy Policy.

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4. Data Security:

• Stringent Security Measures: MK Canines implements rigorous security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

• Secure Transactions: While we do not process full payments online, any transaction details collected for deposits are handled securely to maintain the confidentiality and integrity of your financial information.

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5. Data Retention:

• Limited Retention Period: We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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6. Your Rights:

• Access and Control: You have the right to access, correct, or delete your personal information held by MK Canines. You may also request to update your communication preferences or opt-out of receiving marketing communications.

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7. Changes to This Policy:

• Policy Updates: MK Canines reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this Privacy Policy periodically.

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By engaging with MK Canines and providing your personal information, you consent to the collection, use, and protection of your information as described in this Privacy Policy.

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at support@mkcanines.com